Appointments are made between people, not abstractions.
Steven is direct, usually informal and uninterested in executive theatre. He arrives early, clears the immediate decisions and then walks the floor. Coffee and doughnuts can reveal more than another formal review. Capable people are expected to exercise judgement, challenge assumptions and say early when the evidence no longer supports the plan—including a plan he has devised.
Away from formal mandates, life divides between St Albans, London and Wales. He reads widely, plays chess badly and remains interested in history, old buildings, theatre, ballet and good food with friends. His two adult children matter more than the curriculum vitae. In Wales, Fforde—a rescue spaniel with more velocity than judgement—often supervises. Gardening is avoided wherever operationally possible.
Read Brad Counter’s A Life in the Day →